Updated July 8, 2020
As the world continues to respond to the spread of COVID-19, eyeseeAfrica has postponed all trips leaving before September 2020 to 2021.
Our offices remain open Monday – Friday, 9 a.m. – 5 p.m. GMT to assist guests with rescheduling their holidays. If you have been affected, an eyeseeAfrica travel consultant will contact you or your travel professional to discuss your travel plans and our suggestion of change.
We appreciate your understanding during this challenging time and look forward to working with you on your future travel plans.
Book Your Journey with Confidence for Travel Through 2021
For guests who want to postpone a 2020 tailor made journey we will make our best efforts to work with our suppliers to make date changes wherever possible without penalties.
eyeseeAfrica is also providing new, more flexible booking policies in order for you to plan your future travel with complete peace of mind. For new bookings made for travel this year and in 2021, you may now change or cancel up to 30 days prior to departure in the event of a COVID-19-related reason and receive a full credit what you have paid towards future travel. All other standard terms and conditions apply to the booking. Special terms are subject to change and can be withdrawn at any time.
COVID-19-related reasons include:
- The government in the guest’s country of residence restricts all but essential travel
- Your government advise not to travel due to COVID-19 for the destination the guest is travelling to, or the government in the guest’s country of residence issues a comparable advisory
- The destination the guest is travelling to has entry restrictions in place that prohibit the guest from travelling, such as closed borders or extended quarantine requirements
- International flights are cancelled without alternative routing available for guest to use to reach the destination(s) in the itinerary
I would like to reassure all of our clients with existing bookings, and those who are planning to travel with us in the future, that eyeseeAfrica is committed to providing the experiences and holidays that our guests have come to expect of us.
Should you have any queries or concerns regarding your booking or enquiry please contact us at email@example.com or +27 82 9368166
HERE you can view the current Covid19 statistics worldwide.